$five hundred just after 45 times of labor is surely an insult to any one , no matter race, financial position and spot of delivery, folks deserve to be addressed pretty and with honesty.
I phone I’m breaking apart. How can that be After i’m using your approach? I haven't gotten any enable to slove this issue but. Only approach to slove it if I give out extra money for one thing I now paid for. How fare is the fact that? I want help or some thing. It can’t be in this manner. I'm sure ya’ll not during the bussniess in getting folks dollars devoid of merchdance. I’m quite unsatisfied. 704-674-XXXXX will be the selection that’s not working. Search for all the moments I’ve contact. You are able to’t be listening in on calls mainly because in the event you were being, my calls must have came up often times. Just give me my money back so I'm able to return to my outdated options or help me with yours. I compensated for some thing and acquiring very little
Once i reported I didn’t want the extra information and insisted for my services to become turned about the rep mentioned she was attempting to assist me and I had been becoming impolite and requested me to leave The shop, I remaining and went to another pcs retail outlet encountered simular troubles with telling me i needed to buy additional knowledge in advance of what I'd already paid for would be restored I used to be ultimately capable to appropriate The difficulty but not without Substantially debating….. excessive of the headache. Don't just lousy presspaid telephone assistance but horrible customer support at the same time
Is there another person that may know? He claimed no. Then we requested if we could speak to a different rep. He boldly explained to us NO. Then we asked if we could speak to a Supervisor. He boldly informed us yet again…..NO!! Then I said, Certainly you can and I'll hold Whilst you go get an individual. He rapidly put us on maintain for about thirty seconds after which disconnected the call. So we referred to as back again and spoke into a younger Woman named Carol. Very nice lady. We questioned her for that account quantity again and she politely gave it to us. We told requested her a similar detail we asked the primary rep. She POLITELY gave us the identical solution the primary rep did. She reported we would have to understand what TMOBILE required. We thanked her and advised her with regards to the RUDE A** rep we spoke with at first. She apologized and ensured us that the specific situation will be escalated.
I hold the confirmation e mail with the incorrect telephone number and I provide the card variety that I designed the payment with. I had been questioned to fax proof from the confirmation to 8558490501 which I did last 7 days and they don't demonstrate they've got acquired it. My Young ones are in your own home without any way for me to Get in touch with them whilst I am at perform for the reason that all 4 lines are using this type of account. I'm Sick and tired of obtaining the run about.
May perhaps 29, 2017 at one:23 pm I purchased a different phone for my girlfriend mainly because she experienced difficulties with charging it. I went to my regional metro pcs retailer and also the girl experienced shut off my cellphone as an alternative to deactivating her old one particular and activating the new 1. After which you can my phones sim card was locked so I couldn’t utilize it! I had to depart operate early a few days later to go back and proper this and was there for one more forty five mins just to have to depart The brand new telephone since it wasn’t Doing work and was told I couldn’t return it because it was an upgraded phone however, if I had been a fresh buyer I could!
Your organization is a fraud as well as your customer care is very poor. I now Have got a telephone that does not function and not one person appears to provide a crap at your company. F**K MetroPCS and there crappy support. By no means again.
Brain you this was a Corporate Retail outlet not only an Authorized Dealers that are also regarded to misinform customers about marketing. All in all, a terrible buyer encounter and I is not going to go back or propose MetroPCs to any individual Due to this fact
January 6, 2016 at two:twenty five pm I received provider with metro pcs 12/31/2015 and brought my quantity in excess of and procured a fresh cellular phone, a XL Fierce I believe it’s identified as with 16GB or I was advised, plus I you can look here received insurance far too. Not even five times later there was one thing stuck beneath the screen I introduced it back Nonetheless they couldn’t get it out so I nevertheless experienced the receipt and requested for my money back due to the fact if I’m supplied a brand-new cell phone with stuff caught under the monitor and your persons can’t get rid of it and don’t want to then it’s not value possessing. Given that I introduced my amount in excess of from Boostmobile to Metro PCS and had to terminate the provider now I received’t have the capacity to utilize the variety else the place I’m advised and that wasn’t my fault.
To create factors even worse, I termed Metro customer support to produce a criticism and nothing has actually been done. It helps make me ponder how many Metro brokers are dishonest and maintain individuals SD cards with their individual shots on them to use for their very own factors? Needless to say, I am dropping their service and heading using a safer cellular carrier.
July 8, 2018 at seven:19 pm For the next time inside a row After i checked my data usage At first of a different cycle, it experienced demonstrated which i’d made use of it Despite the fact that I hadn’t. The very first time I described it the operator adjusted it to zero without difficulty. This month another operator gave me the excuse the process was refreshing that’s why it confirmed utilization. Hours afterwards practically nothing improved so I contacted a rep by their chat line. Her name is France Marie #500175. Just like the former operator, France Marie can be an imbecile who designed up excuses since she has no complex information. She told me my hotspot was used the former working day, which happens to be a lie since my mobile phone was outside of provider pending my on the net payment which didn’t post mainly because of the fourth of July holiday break.
I have now attempted to find the $168 again considering that I needed to transfer my telephone and now pay out more cash per 30 days which I desired to stay with metro but could not and metro is telling me that I cannot have my $168 prepayment back. Can an individual help me? Simply because I did particularly as instructed by a metro representative!!!! I am furious!
This previous try and access someone to help me, I used to be on maintain for more than an hour. I think they fall the calls mid-call and place customers on keep for extended periods of time as a income-preserving system, in order that The client receives fed up and gives up.
S Federal Government Provider and decided to go to a different country. Considering that this moved expected the termination of my partnership with MetroPCS and also the cancelation of my products and services, I asked for two straightforward factors: